News, updates and industry trends

Supporting our clients and staff through COVID-19

We have been fortunate to remain fully operational and are here to support and serve our clients during this challenging time. Team POSitec continues to stay safe and work remotely to provide customer support as well as deployment and remote installations as required. In June, our outstanding team provided phone support, resolving issues quickly… and with our lowest abandonment numbers ever!

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Welcome new independent pharmacy stores to the POSitec Family!

We wanted to take this opportunity to welcome the following new independent stores to the POSitec Solutions family and extend a “thank you” to all our existing customers.  Our success is because of you and we are grateful for your business and continued support.

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Welcome new PharmaChoice Stores to the POSitec Family!

We wanted to take this opportunity to welcome the following new PharmaChoice stores to the POSitec Solutions family and extend a “thank you” to all our existing customers.  Our success is because of you and we are grateful for your business and continued support.

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Welcome new Pharmasave Stores to the POSitec Family!

We wanted to take this opportunity to welcome the following new Pharmasave stores to the POSitec Solutions family and extend a “thank you” to all our existing customers.  Our success is because of you and we are grateful for your business and continued support.

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At POSitec Solutions, Customer Service Is Key!

I’m a 40-year veteran in the Managed Services and IT Support fields and deal with many different software and hardware vendors. Never have I experienced such superb support and quick response to an issue, as I did from your firm and staff.

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5 Ways to Increase Your Pharmacy’s Gift Card Sales During the Holidays

Today’s busy consumers need a quick and easy holiday shopping solution. With all of the competition for gift cards during the holidays, how can you make your store stand out? We’ve put together 5 tips to help increase your pharmacy’s gift card sales and make you top of mind during the holiday season.

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POSitec 2019 AGM Highlights & President’s Club Award Winners

The POSitec Solutions 2019 Annual Meeting was held recently in Surrey at the POSitec Office and was a resounding success!  It was an opportunity for all the staff to come together for a week of training, strategic planning and of course the celebration of the year’s success with the Kick Off 2020 Awards Banquet at Elements Casino in Surrey.

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5 things you can do to keep your Pharmacy POS System secure

Are your POS systems secure? If this is a topic that makes you uncomfortable, or you tend to push to the side assuming a data breach won’t happen to you, now’s the time to integrate some better habits. Below are 5 simple things you can integrate into your system workflow that will keep your pharmacy software secure and protected.

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Why you’ll love POSitec’s training portal

POSitec may be a software company, but customer service is truly at the heart of what we do. Our technologies are best utilized when our clients feel empowered to use them, with simple interfaces, seamless updating and 5-star customer support, available 24/7 to be there when you need us most by phone or email. For a better customer experience, we’ve also developed a new Training Portal for your less urgent support concerns, featuring valuable resources available at your fingertips. We’ve highlighted a few reasons why clients love the new POSitec Training Portal, and what you can expect from the experience.

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