Positive. Professional. Experienced.

Our experienced team of technology, retail management and customer service specialists are committed to delivering professional, high quality solutions for your Business's Point-of-Sale requirements with a positive, friendly attitude. We understand how important your business is and how it works. Our trainers and support personnel have comprehensive backgrounds in pharmacy and retail. We’re devoted to helping you with the right operations and technology strategies needed to grow your successful business in a highly competitive industry.

Our Leadership Team

  • Brian Joel

    CEO

    Brian Joel, CEO, has successfully grown POSitec Solutions into a multimillion dollar business computer software and development company in a span of 25 years. What began as a start-up in his home has parlayed into a Point-of-Sale company providing business solutions to 500+ retail businesses in Canada. Brian prides himself on POSitec’s commitment to consistently providing the best POS retail pharmacy product and service in Canada. Through partnerships with major Retail Drug Stores and Head Offices, Hardware Manufacturers, Merchant Services Companies and Wholesalers, Brian has established POSitec Solutions as a strong competitor in the POS industry. Brian sits on the Board of Directors of the Kinsmen Lodge and is an active volunteer in his church. His commitment to health and wellness is evident by his completion of the Boston Marathon and on-going participation in local runs.

    Brian holds a BBA from Simon Fraser University.
  • Mark Dunlop

    President

    Mark Dunlop, President, joined POSitec in 2016 bringing with him a 25-year career in Point-of-Sale. He was instrumental in driving sales and increasing profitability and will bring this expertise to POSitec as it continues to grow. Mark has worked extensively in both Canada and the USA and thrives on networking. In his role as President, Mark will provide leadership and oversight while lending his extensive experience, knowledge and strategic vision to POSitec’s Management Team as it moves forward in 2019 and beyond.

    Mark enjoys spending his leisure time coaching competitive girls’ softball and winning Provincial and National championships.
  • Jennifer Werhun

    Development Manager

    Jennifer Werhun, Development Manager, joined POSitec Solutions in 2000 as a Customer Support Representative and has continued to use her passion for all aspects of Point-of-Sale to work in numerous capacities. Jennifer was instrumental in the development of exceptional Store and On-Line Training for Finestra and Margin*Plus customers, differentiating POSitec from its competitors. Recently Jennifer has transitioned into her newest role as Development Manager and brings to it a depth and breadth of knowledge of POS and a desire to enhance current products as well as work with the development team to create innovative and exciting products to add to the POSitec portfolio.

    Jennifer loves to garden but most especially enjoys being an Aquarist and caring for her collection of salt water fish.
  • Tracy Gaudette

    Customer Support Manager

    Tracy Gaudette, Customer Support Manager, joined POSitec Solutions in 2013 bringing with her numerous year’s experience in Customer Support in the Hotel Management business. Tracy is a strategic thinker with extensive experience in call center and hospitality industry operations. She is passionate about the detailed execution of customer service and has a keen understanding of POS systems and has been involved in the architecture of many interfaces and major enhancements of POS systems at POSitec. Tracy is accountable for the 24/7 Customer Support Team and its delivery of support across Canada.

    Tracy enjoys spending time tending to her extensive garden on her acreage, canning the harvest yields and riding her horse.
  • Alex Bayer

    Deployment Services Manager

    Meet Alex Bayer, Deployment Services Manager at Team POSitec! Alex joined POSitec Solutions in 2010 as part of our Customer Support Service team. Although her experience was not in IT, her ability to train and provide support to customers was quickly recognized, and during her tenure at POSitec Solutions she was working towards a Tier 2 Customer Support role. In 2016, Alex decided she wanted to advance further to an enhanced technical support role and accepted a position at a large managed IT services company focusing on managing infrastructure for clients.

    Over the next 4 years, Alex advanced through various roles in technical support and in 2019 was promoted to Management in a Team Lead role. Her hard work and dedication had paid off and she had acquired the skills to train, integrate and manage a team of employees! Throughout her career, she stayed in touch with connections she made at POSitec. When an opportunity came up for a Deployment Services Manager position, she was excited to accept a new challenge and work with the POSitec Team again.

    Alex enjoys Point of Sale technology because it intrigues her. It continually evolves and never remains the same. Learning new things is a passion for Alex and working in this fast-paced environment gives her the opportunity to do just that.

    When Alex is not working, she is spending time with her 2 beautiful children and enjoying her love of photography. Alex also has a passion for horses. She has been riding a Canadian Horse named Lucy for about 8 years, even taking her to competitions. Her passion extends to the protection of the Canadian horse breed and she sits on the Board of Directors for the Canadian Horse Rescue & Re-Homing Society working to ensure the rescue, rehabilitation, and re-homing of the Canadian National Horse-The Canadian.
  • Anita Breeze

    Controller

    Anita Breeze, Controller, is one of the first employees of POSitec Solutions. With a career spanning 25 years, she has excelled in her role as the individual responsible for the fiscal health of POSitec. Her pride and commitment to POSitec has remained steadfast while navigating the growth of the company. Anita, as controller, is responsible for all aspects of the operation of the Corporate Head Office, including Human Resources, Payroll and Financial Reporting to the shareholders.

    Anita is an avid gardener who loves her Japanese Maples for which she collects over 30 varieties.

Why POSitec?

We believe in the icare philosophy.

We believe in the icare philosophy. As a result of a personal commitment of every POSitec employee to Cooperation and Accountability, combined with a focus on Respect for our customers and each other, we will be able to Execute our promise to consistently deliver the best POS product and service experience possible.

Our commitment to the ongoing development of our products and services ensure a POSitive customer experience for you, our customer and in turn, for YOUR customers.

Serving Pharmacies Across Canada

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